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My mom worked for our family osteopathic doctor, Dr. Lee, who later did whatever it took to change to an MD. That’s beside the point but what I loved was that no matter what you came in for, he did a mild adjustment that felt so good and set the scene for an enjoyable visit whatever the visit was for. He was my GP through childhood, set my broken ankle when I was pregnant and delivered my son. He was my doctor until I left the area. I had it in my mind that he was so excellent because he was Chinese and also mixed in what was probably Chinese medicine, so when I moved, I specifically sought out a Chinese doctor, and since I’d had a functional heart murmur all my life, found one whose sub specialty was cardiology. Oh my goodness, he was young and as modern as Dr. Lee had been traditional, but again he was an excellent, excellent doctor and again, he stayed my doctor until I moved out of state.

So anyway, that was in the 50s, 60s, 70s and 80s. Boy did I digress. Just reminiscing all that personal care with doctors who knew me and cared for me so well, when they had private practices and before technology turned patients into commodities to be seen and done with in 15 minutes.

What I started out to write was that my mom, a country western singer before marrying, ,had had one year of business college demanded by her father, and so when she quit the music industry (she was small potatoes but successful in her small way), she went to work for Dr. Lee as a front office ‘nurse.’ That is, she handled setting appointments, and doing all the paperwork that comes in a doctor’s office. Later on, Dr. Lee trained her to be a back office nurse, to take BP and give shots (she gave THE best shots…she said the secret was to push the stuff (sorry I forget the technical term) in the needle, slowly into the muscle, not hard and fast. I wish whoever trained the young man at Walgreens where i got my last Covid shot had trained him as well. I have never been bruised by a shot until that one. Blood all over the bandaid and a bruise as big as a fist that after 6 weeks is finally fading. I documented my bruise weekly and plan to send the pics to the pharmacist there, telling him to never let that kid give shots again.

My mom was then able to work where most needed on any given day depending on who else was working in the office. Dr. Lee got to doctor his patients. He also made house calls.

Anyway, the thing is, and think you often refer to it, back in the day, someone else did the job of all the paperwork and administrative work that doctors are now expected to do with EMR’s. I’ve read that AI might help take over this task to allow doctors to doctor again. I sure hope so.

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